FAQs
How does shipping work?
Carmadea partners with global merchants and artisans in order to provide you the best prices and the most interesting products.
This means that your order is shipped from global areas such as Italy, Greece, Thailand, Tibet, China, India, etc.
Because we ship directly from our partners in these countries, your item may take 2-4 weeks to arrive . Please don't panic if it doesn't show up immediately, it's on its way :)
All orders will be processed in 1-3 days from the time of purchase and you will be updated by mail or phone of all the steps of your order
Where are you based?
We're happily based in Naples, Italy.
Do you ship internationally?
We offer international shipping options too - no matter where you are, you can buy from us!
What if I need to return something?
No worries! Contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back. We stand by our products - that's why we offer returns for 14 days after you receive your purchase.